Service Delivery & Service Assurance
Service Delivery times, Service Assurance targets and associated Credits for Enet’s fibre based MAN network are dependent on the product selected. For other SLA related queries, please contact your Account Manager or email firstname.lastname@example.org.
On-Net Metro services
Ethernet, Dark Fibre, Colocation Services, Antennae Space, SDH
Other MAN Ethernet products
including Metro Ethernet Point-to-Point fibre and Asymmetrical Ethernet.
Additional SLA Information
SLAs for Ethernet, DIA, Interconnect and Cloud Connect via On-net and Off-net (extended reach) delivered by fibre and wireless solutions, with metro or national handoff (where applicable).