| QoS |
- 99.999% Network Availability
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- Guaranteed bandwidth to meet the requirements of all consumer applications
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| SLA |
- e|net offers industry leading SLAs
- Guaranteed on-site responses & credits/ penalties, where applicable
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- Provides the customer with guaranteed benchmarks
- Demonstrates e|net's commitment to service excellence
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| Customer Support |
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- Immediate and proactive response to any customer issue
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