Customer Project Manager

e|net, Ireland’s largest open access network operator and the company responsible for managing the State’s fibre-optic Metropolitan Area Networks (MANs), is seeking to recruit a Customer Project Manager on a specific purpose contract who will be responsible for coordinating the delivery of e|net customer projects in line with company strategy. This candidate will report directly to the Service Delivery Manager. The role will be based in our Limerick office. e|net provide a wide range of telecoms services on a wholesale basis and have become the provider of choice for fibre network services to the telecommunications industry in Ireland. The company has been growing rapidly and has recently completed seven consecutive years of growth in excess of 20%. We have built a business and a team that, we believe, is Ireland’s best.

e|net has been recognised as the “Telecommunications Company of the Year”, 2009 by ICT Excellence as well as featuring the “Deloitte Technology Fast 50” in 2010 and 2011. Significantly, we have also been recognised as a “Deloitte Best Managed Company” in 2011.

Key Responsibilities:

• Project Management and Operations.
• Build and execute project management plan.
• Outline and agree communication plan at project commencement.
• Responsibility for organising project site surveys, scheduling, work orders and reporting.
• Proactively share updates and ensure all deliverables\dependencies are highlighted.
• Liaise with cross functional teams to ensure deliveries are on schedule, within scope and within budget.
• Manage customer communications and provide updates as and when required.
• Liaise with carrier contacts and provide updates as and when required.
• Manage project budgets and provide updates as and when required.
• Obtain necessary public and private wayleave relevant to each project including road opening licences and private wayleave applications.
• Maintain project records including financial, scheduling and invoicing.
• Ensure relevant paperwork is in place and maintained throughout the project, i.e. company purchase orders.
• Manage Health and Safety requirements for each project to ensure that H&S is in line with current legislation.
• Provide operational support to Service Delivery Manager as required.

Key Required Competencies

• Qualified to at least degree level.
• Good understanding of telecoms business environment and technical concepts.
• Health & Safety experience would be an advantage.
• Exposure to project management work.
• Microsoft Office skills – i.e. Excel, Word, Project, Powerpoint etc
• Excellent time management and organizational skills and exceptional attention to detail
• Strong administration / documentation background and ability to grasp complex issues quickly
• Excellent communication and interpersonal skills
• High level of flexibility, willingness to learn and develop individually and as a team
• Self motivated and enthusiastic with ability to work on own initiative
• Any other duties as required

Interested candidates please email recruitment@e-net.ie.